Three Benefits of Working with Stream Logistics

Too many third party logistics companies view carriers as a commodity. Not Stream. We believe that building collaborative relationships between carriers and freight brokers can transform the logistics industry. When we partner with a carrier, we focus on developing and maintaining a strong relationship based on appreciation and integrity.

Many of the logistics professionals who work in transportation industry have a tendency to focus solely on the needs of the client, neglecting the people who are making the whole shipment possible: the dispatcher and driver. We believe this is not right.

At Stream Logistics that is never the case; we know our project success is dependent upon the success of our partners. When you partner with Stream Logistics, you will immediately feel the benefits of working with the Stream Team.

So, what do you get when you choose Stream Logistics?

Long-term relationships beat short term profits

According to WorkHound, an average of 15.55% of drivers were found to be discussing pay in 2018. Whether it was competitive pay, on-time payment, or being paid to the agreed upon amount, payment was being discussed.

From Stream’s inception, we knew our success would be defined by the happiness and success of our carriers. If we want to be paid fairly by our clients for quality service, we also expect to pay fair rates for the service of our carriers.

Shipments don’t always go as planned in this industry. Things come up and shipments can get delayed, and it can affect your next shipment and payment. When the delay is not your fault, why should you be punished? We have your best interest at heart, which is one of the reasons all of our carriers are paid on-time and the amount we agreed to, even if it means we take a loss ourselves. Each of our dispatchers at Stream embodies a relationship-first mindset, meaning if we booked a load with you, you can trust that the rate was competitive and fair.

Your success depends on quality communication from us.

The foundation of any great relationship, but especially a carrier/broker relationship, is quality communication and information generosity. Our role is to organize the efforts of shippers, carriers, drivers, and receivers. If we cannot communicate well to add value during this process, we are failing. When you receive accurate shipment details, including addresses, reference numbers, requirements, and expectations, then your fleet management gets easier.

When we dispatch you on a shipment, you can trust that we’ve done our due diligence as well to make sure both shippers and receivers are ready for the freight. If anything does change, we will let you know immediately. Our high-touch approach is designed to catch logistics challenges as early as possible and react quickly. Time is money in this industry, and we understand the value of your time.

We are who we hire

When it comes to Stream’s employee hiring process, we do things differently. We do not just simply hire people to fill seats. We do our research and vetting to ensure we have the right candidate for the job. To ensure that our dispatchers deliver and maintain a high level of the concierge experience to you, our carriers and drivers, we have developed a world-class training program that ensures each team member is ready to create value for you. The training program emphasizes the importance of relationships, integrity, appreciation, and developing an expertise in project logistics.

Our goal is to find people who see our carriers as humans and as partners. With that mindset, you win. You receive the best service experience from people who appreciate what you do.

At Stream our success is dependent on your success. At the end of the day, we realize that we do not exist without a driver to haul the freight, and we truly value what you do every single day.