Complex Logistics Management and Construction Sites

Reynaers is a leading designer and manufacturer of aluminum solutions for windows, doors, curtain walls, and more. Driven by energy-efficiency and beauty, Reynaers custom engineers each project for residential and commercial clients nationwide.

We have joyfully served Reynaers as their preferred freight shipping partner since they opened operations in the U.S. Together we provide their evolving business with reliable and reactive service, and they continue to teach us a great deal by challenging our team to invent creative logistics solutions, often against hard deadlines and a wide array of requirements.

Reynaers presents us with two primary points of complexity: the fragile nature of their products, and construction job site delivery constraints.

Since their freight contain glass, each Reynaers solution must factor in product safety. Our approach to mitigating damages includes 3 strategies: choosing a quality carrier, selecting the proper trailer type, and properly securing the freight. Each strategy is valuable on its own, but the best results are obtained through a coalescence of all three strategies. Average glass shippers can experience freight damage claims ratios well over 10%; With our approach to product safety, Reynaers has enjoyed a claims ratio below 1%, which translates to negligible installation delays, happier customers, and a cleaner supply chain.

Even with gifted logistics management experts within our own walls, certain jobs have landed us in the conference room contemplating how we would successfully deliver Reynaers’ products to sites with little to no accessibility, while maintaining our signature trademark of quality.

With each freight shipping solution being a custom endeavor, and every construction delivery site facing its own particular set of constraints, our partnership presents new and exciting challenges every day to keep us evolving. The majority of Reynaers’ shipments are delivered to multi-million dollar custom homes in residential neighborhoods, which creates size limitations on which trailers we can use to haul the freight. Even Reynaers’ commercial job sites are marked with unique obstacles. Each shipment requires research on the delivery parameters, which is paired with a custom transportation solution to fit the needs of the particular job site.

A typical shipping location with more uniform requirements typically requires1-3 different trailer types to accommodate their needs. With Reynaers, we must be more adaptive. So far, we have coordinated shipments with 14 different trailer types, perfectly tailoring the trailer to the specific needs of their supply chain.

Our ability to pivot and solve unprecedented challenges is one of our most valuable offerings as a third party logistics company. Our team is energized by the charge of inventing supply chain solutions shoulder to shoulder with our carriers to accomplish what many providers would shy away from. The union between Reynaers complex needs and our ‘particular set of skills’ is no accident; we have deliberately hired, trained, and sought out these niche clients to fill a small but necessary gap in our market. The more complex and high-stakes clients we can become successful with, the better we become at serving other clients with similar or unique freight challenges of their own.