Truckers: We See You and Appreciate You

The life of an over-the-road truck driver is tough. You make incredible personal sacrifices with family, health, and general safety while on the road. You’re expected to pick up and deliver freight in a timely manner; regardless of perilous roads and unpredictable weather. You experience physical and emotional drain while driving this 40-ton piece of equipment for 14 hours a day.

It’s a tough and often thankless job, but here at Stream Logistics, we know the value of truck drivers. In the shipping and transportation business, you drive (literally, and figuratively) the US economy through the distribution and transportation of goods. You deal with solitude and oftentimes unreasonable expectations, while typically being underpaid. You’ve worked with third party logistics brokers who don’t appreciate your value, who make your job harder and pay you on their schedule. That is not right and it is not how we operate at Stream Logistics.

Our partner drivers are an extension of the Stream Logistics team, which is why we have been raising the standards on how we appreciate you. Pure and simple, you are our highway heroes.

At Stream Logistics, we operate under five logistics performance standards. Each of which is designed to create a great experience for our transportation clients, and equally as important for our shipping carriers and truck drivers. As you read through our logistics standards, ask yourself if your other third party logistics broker partners uphold the same standards when operating with you.

1. We serve people, not companies

More often than not, third party logistics brokers will put emphasis on meeting the expectations of transportation clients, neglecting appreciation for the driver, who is the person who made the whole transportation project a reality. You are the one keeping our logistics team informed of what’s happening during those long-haul rides on the open road. We want you to be completely transparent with us, whether that means you’re seeing changes in the market or that a particular loading dock is taking longer than expected.

At Stream Logistics, we serve people, not companies. In order to make the most meaningful impact in the transportation industry, we want to connect with you on a human level. We love coordinating with you and eliminating any uncertainty by providing you information generosity on the details of your shipment pick up and delivery time.  Our purpose as your logistics concierge is to make your job as a driver easier.

2. We put a piece of ourselves into every shipping experience

The recurring frustrations you and your transportation team face, while feeling undervalued or under appreciated, are valid. However, at Stream Logistics, we believe that should never be the norm.

The golden rule states “treat others the way you would want to be treated” and we take that to heart. Our logistics and transportation shipping team goes the extra mile to invest time into building a relationship with you as the truck driver. Stream Logistics communicates with you to learn about your needs and your preferred lanes so we can better serve you.

When you partner with Stream Logistics, you are family; and just like family, we will call to see how you and your own family are doing. We care about your life as a driver and we know it’s not easy, which is why we put a piece of ourselves into every shipping experience.

3.  We prepare ourselves for Transportation Industry Growth

Your job is tough enough. You don’t need inaccurate details or unnecessary delays caused by a broker or shipper. We take pride in preparing ourselves to make your shipping job easier.

Each interaction our logistics team has with you is to build confidence and comfort. We care if your pickup or delivery went smoothly, and what you are experiencing while on the road. The GPS tracking we offer helps limit distracting phone calls, so you can stay focused on driving safely. Complete transport tracking visibility also allows us to actively create solutions to challenges you may confront and minimize surprises that lay ahead while on the road.

4. We forget everything they know about logistics brokers

We believe the transportation industry needs a beginner’s mindset to replace the old ways with the right way. It’s not right that you are undervalued and overlooked despite being the person actually hauling the freight. It’s not right when third party logistics brokers slow pay you and refuse to pay you for inconveniences caused by the shipper or receiver. It’s not right when you get kicked to the curb over a few bucks.

At Stream Logistics, we know you deserve better and you feel the difference when working with us. We not only acknowledge your value, but we show extreme appreciation for what you do. We also pay on time, every time. When detention or other reimbursements are warranted, we pay it.

After every shipment, you have an opportunity to share your experience with us so we can improve. Every feedback form is sent to our co-owners, Carson and Chad, for review and discussion. All of our active carriers and drivers play a role in shaping how we operate.

5. There are no ceilings

Stream Logistics is not your typical broker. We believe that our only limitations are those we place on ourselves. We have a G.A.S. culture, which means we actually give a sh*t about you. Together, we can raise the standards in this industry to the levels it deserves.

We know no one likes to be kept waiting for shipments or payment. As a driver, you need to know what’s happening with your shipments and when you’ll be paid.

Raising the standards of an entire industry is a bold initiative, and it’s one we cannot do alone.  It takes drivers like you, who hold themselves to high standards that are making this movement a reality. Every day our logistics team is thankful for everything you do and provide for our country.

Partnering with us gives you limitless possibilities and a logistics team that cares about you as a person. At Stream Logistics, we know without drivers, there is no Stream.